To make things simple, we also provide a full electronic banking service for levy payments by lot owners. You can pay through the online portal with any major credit card using DEFT, BPAY or over the phone. Alternatively, levy payments can be simply made via Direct Debit through Macquarie Bank or over the counter at any Australia Post office.
DEFT Payment Systems bring you more ways to make body corporate levy payments than ever before. You can now pay by mail, in person at any Australia Post outlet, or choose one of the convenient phone payment options. From now on every levy notice you receive will include a DEFT reference number, which gives you access to all of these alternatives. Whenever a levy notice arrives, simply select the DEFT payment option that suits you best. Visit www.deft.com.au for more details.
1. Flexible Direct Debits
With these you authorise Macquarie Bank to deduct payments directly from your chosen bank, building society or credit union account, but only when you call to authorise them.
To use this option, you must complete an application form. Call the DEFT payment support line direct on 1800 672162 to set this up. Once your application has been processed, you’ll be able to transfer funds by calling the DEFT payment service line on 1300 309 300, entering your DEFT reference number and a security code that you choose yourself.
2. Paying with a Credit Card
Some Bodies Corporate and Owners Corporations allow you to pay over the phone using your credit card. To pay this way, all you have to do is call the DEFT payment service line on 1300 309300. If available, this option will be printed on your levy notice.
3. Pay at Any Australia Post Outlet
You probably already pay some of your bills at Australia Post; and now you can pay your levies as well. Present your DEFT levy notice at any Australia Post outlet and pay with cash or a cheque. Australia Post will give you a receipt. Please ensure you check any applicable service fees charged by DEFT to complete this transaction.
4. Pay by Mail
Simply draw a cheque and write your DEFT reference number on the back. Then mail it with the DEFT payment slip to the address indicated on your levy notice.