NSW 02 6659 9600 QLD 07 3846 0394

Pay Your Levies Online


By far the quickest and easiest way to pay your levies available today is DEFT

You can simply log on to www.deft.com.au and pay online or use our phone payment option by calling 1300 301090.

Using the Internet also makes it much easier to schedule payments in advance or check your payment history.

To start using either or both of these convenient DEFT payment methods, here’s what you should do.

If you’re not already registered, simply fill out a Customer Initiated Direct Debit Request form (also available online at www.deft.com.au) and return it (postage free) by following the directions on the form.

This will allow you to pay your levy using both options.

If you’re already registered to use the DEFT phone payment service (DEFT Phonepay), all you have to do is go to www.deft.com.au and enter your DEFT Reference Number in the space provided.

You’ll be able to start using DEFT Online and DEFT Phonepay straight-away.

A Receipt number will be given at the time of payment.


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We have 2 investment properties in Coffs Harbour that have been managed by Andrew for the past 5 years. Whilst we have always been happy with Andrew, in recent months, and especially following our dealings with Kara, there has been a dramatic increase in the service levels and offerings from the SMS team. In comparison to the service we receive from a much larger Strata manager in Sydney, SMS are leaps and bounds ahead and we would highly recommend them.read more
Stuart R
Stuart R
02:09 19 Sep 19
SMS knows the true meaning of customer service. They provide regular flyers about all aspects of strata which are extremely beneficial. We can now do our meetings with online voting and their client portal is a wealth of information!! Congratulations to SMS on their new website too.......it's so easy to find things! It's comforting to be involved with a company that has such an experienced, proactive and friendly team. They have been looking after my strata property on the Mid North for many many years and I would have no hesitation in recommending them. Well done guys :)read more
Margaret F
Margaret F
01:28 19 Sep 19
Quiet picnic grounds, near water
Lizette Pickering
Lizette Pickering
03:23 31 Aug 19
I have an investment property that is managed by SMS. Always find the staff polite and friendly and willing to assist me when I need help.
S Smith
S Smith
22:30 04 May 19
They have been very helpful and listen to enquiries , maintenance issues always get priority. Thank you
Kathy Tubbs
Kathy Tubbs
08:26 16 Jul 18

QLD Office

18 Ryan Street
West End QLD 4101
(07) 3846 0394

Coffs Harbour

NSW Office

123 West High Street
Coffs Harbour NSW 2450
1800 351 078