NSW 02 6659 9600 QLD 07 3846 0394

Management & Admin

Professional Body Corporate and Strata Management Services

We offer a comprehensive range of Body Corporate and Strata Management Services. We have gathered together an outstanding team whose common goal is simple – to provide our clients with an exceptional standard of service. Integrity, skill and experience form the cornerstones of our team. In short, you can be sure your investment is protected and being managed by an engaged team that thrives on delivering client service excellence.

Day-to-day admin services we offer to our clients include the following:

  • Secretarial
  • Account Keeping
  • Banking Electronically
  • Financial Presentations
  • Budgeting

Body Corporate and Strata Management Services

Our team of professional Managers are fully equipped with the skills, knowledge and experience to successfully implement strategies to deal with the day-to-day operations of a body corporate or owners corporation. All our managers are fully Licensed and are members of Strata Community Association (SCA). You have the added benefit of a dedicated Strata Manager & Assistant Strata Manager assigned specifically to your building. You are provided with direct phone and email contact details and we give an assurance that all phone calls will be returned within 24 hours, and emails within 48 hours. Our professional team are experienced, driven individuals that will ‘own’ the job. As for trades, again, we use only reliable, competent and qualified trade’s people. However, we are more than happy to use your own qualified trade’s people. Our trade’s people are continually being reviewed and no trade commissions are paid to our company.

Smart Strata Management Services for Any Property

Whether your property is residential, commercial, industrial, a resort, a duplex, or 100 plus lots, the SMS Group has the resources and experience to look after all of your needs. Essentially, our responsibility is expertly manage your property and to make your life easier. As a result, we offer a wide range of professional services. These include strata advice, community management, management and administration, insurance, consultancy services, electronic banking, account keeping, financial presentations and trust account security.

Contact SMS today and explore our next-level body corporate and strata management services.


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Great organisation for strata managing my investment property. Very professional and prompt replies to queries etc. Thank you :)
Maureen Rahman
Maureen Rahman
03:56 24 May 21
Easy to deal with and always get the work organized and done when it needs doing good to see our money being managed the way it should be.
Adam Retschlag
Adam Retschlag
23:46 05 Apr 21
The current body of SMS are the 4th appointment of Strata Manager for our complex. That is since 2010 when I moved in. After many thousands of our funds negligently mismanaged by previous appointments, earlier incarnation of SMS including, we believe that a current version of SMS has produced a promise of calm waters for us. As explained in recommendations by satisfied investment owners, current team at SMS has paid attention to all valid complaints and have activated an improvement schedule. From experiences so far, our Strata Committee has unfettered access to our Strata Manager and is a deciding factor in pressing for best outcome in determining our affairs. We hope to continue this new understanding between Strata Committee and SMS management; and reinforce Fair Trading Department guidelines.read more
simon grundel
simon grundel
05:13 17 Mar 21
My experience with SMS Strata Management Group, Coffs Harbour, NSW, has been a very delightful and productive, receiving quote requests from SMS Strata Management Group, their quick response to quotes sent to them, and invoice payments for work done, have been quick and easy.
David K Smith
David K Smith
19:03 08 Mar 21
I have dealt with SMS for many years but have seen a significant positive improvement in the service levels and offering from SMS in the last 12 months. Having a seasoned General Manager and highly experienced staff are crucial to the successful management of our strata plan. It’s reassuring to have such a solid, well established company taking care of our needs. They truly put clients first….. well done team.read more
Karen Millar
Karen Millar
01:04 09 Jan 20
Very friendly staff , always customer focused, i would recommend SMS strata to any one requiring strata management for their business or investment properties. We deal with them on a day to day basis as one of there trade services and always here great feedback from there clients. Keep up the great work SMS teamread more
Mike Millar
Mike Millar
05:39 17 Oct 19
We have 2 investment properties in Coffs Harbour that have been managed by Andrew for the past 5 years. Whilst we have always been happy with Andrew, in recent months, and especially following our dealings with Kara, there has been a dramatic increase in the service levels and offerings from the SMS team. In comparison to the service we receive from a much larger Strata manager in Sydney, SMS are leaps and bounds ahead and we would highly recommend them.read more
Stuart R
Stuart R
02:09 19 Sep 19
SMS knows the true meaning of customer service. They provide regular flyers about all aspects of strata which are extremely beneficial. We can now do our meetings with online voting and their client portal is a wealth of information!! Congratulations to SMS on their new website too.......it's so easy to find things! It's comforting to be involved with a company that has such an experienced, proactive and friendly team. They have been looking after my strata property on the Mid North for many many years and I would have no hesitation in recommending them. Well done guys :)read more
Margaret F
Margaret F
01:28 19 Sep 19
Quiet picnic grounds, near water
Lizette Pickering
Lizette Pickering
03:23 31 Aug 19
I have an investment property that is managed by SMS. Always find the staff polite and friendly and willing to assist me when I need help.
S Smith
S Smith
22:30 04 May 19
They have been very helpful and listen to enquiries , maintenance issues always get priority. Thank you
Kathy Tubbs
Kathy Tubbs
08:26 16 Jul 18

QLD Office

PO Box 550
Fortitude Valley QLD 4006
(07) 3846 0394

Coffs Harbour

NSW Office

123 West High Street
Coffs Harbour NSW 2450
1800 351 078