The purpose of this information is to assist you lodge a formal complaint if you wish to do so and how and when we will respond to your complaint.
A person wishing to make a complaint may do so in writing to:
Written complaints should be emailed to SMS Coffs Harbour.
Our Licensee in charge will be responsible for:
PO Box 5801
West End QLD 4101
(07) 3846 0394
Suite 3, 140 West High Street
Coffs Harbour NSW 2450
1800 351 078